Privacy Policy for SoundRise

Updated at: 1/4/2026

At SoundRise (https://soundrise.io), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our web application to generate and schedule short-form videos to promote your music (the "Service").

1. Information We Collect

1.1 Personal Data

We collect the minimal personal data necessary to provide and improve the Service, including:

• Email address: Used to create and manage your account, communicate with you, and send important updates related to your subscription or usage.
• User ID from authentication provider (e.g. Google): Used to uniquely associate your account with the videos, campaigns, and settings you create.
• Payment information: Payments are processed securely by third-party payment processors (such as Stripe). We do not store full payment card details on our servers.

1.2 Connected Music and Social Accounts

When you choose to connect your music or social accounts (for example, platforms such as YouTube, TikTok, Instagram, or similar services), we may receive:

• Basic profile identifiers (provided by the platform) to link your SoundRise account with your channel or profile.
• Access tokens and refresh tokens that allow us to upload or publish videos and content on your behalf, strictly in line with the permissions you grant.

1.3 Usage and Technical Data

We may collect non-personal data to help improve the Service, such as:

• Device and browser information
• IP address and general location (city / country level)
• Log data (pages visited, buttons clicked, features used)

This information is typically collected through standard web technologies and is used in aggregate to monitor performance and enhance user experience.

2. How We Use Your Information

We use your information solely for the purpose of providing and improving the Service, including:

• To create and manage your user account
• To generate, store, and associate the videos and campaigns you create with your account
• To process payments and manage subscriptions
• To schedule and publish videos on your connected platforms, only with your explicit permission
• To provide customer support and respond to your inquiries
• To analyze usage and improve our product and user experience

3. Social & Music Platform Integrations

When you connect third-party platforms (for example YouTube, TikTok, Instagram, or other services used to promote your music), we only use the access you grant us to perform actions necessary to provide the Service, such as uploading or scheduling videos.

We do not:

• Access private messages or unrelated personal data
• Like, comment, subscribe, follow, or view content on your behalf, unless explicitly required and authorized for a feature
• Edit or delete existing content on your accounts
• Upload or publish any content without your explicit consent

4. Authentication and API Usage

SoundRise may use third-party authentication (such as Google Sign-In) and API services (for example, YouTube API Services or other platform APIs) to provide its core functionality.

By using the Service and connecting these platforms, you acknowledge that:

• You agree to be bound by the applicable platform's Terms of Service (for example, YouTube Terms of Service, Google Terms of Service, TikTok Terms, Meta/Instagram Terms, etc.).
• Our API client uses these services solely to perform actions you authorize (such as uploading videos, setting titles, descriptions, and privacy status).
• By signing in with Google or other providers, you are also subject to their respective Privacy Policies.

4.1 Authorized Data Access and Storage

SoundRise accesses and uses authorized data only to deliver the Service. We store authentication access and refresh tokens securely to maintain your session and enable publishing until the token expires or you revoke access.

4.2 Revoking Access and Data Deletion

You may revoke our access to your connected accounts at any time through the platform's own security or app settings. If you request removal of your authentication or deletion of your account, we will delete associated tokens and reasonably identifiable data, except where we are legally required to retain certain records (for example, billing information).

5. Data Sharing and Third Parties

We do not sell, rent, or trade your personal information. Your data is used only within our product and trusted service providers that are necessary to operate the Service (for example, payment processors, analytics providers, and hosting providers). These providers only process your data on our behalf and in accordance with this Privacy Policy.

6. Data Storage and Security

We take reasonable administrative, technical, and physical measures to protect your information against unauthorized access, loss, misuse, or alteration. While no method of transmission or storage is completely secure, we strive to use industry-standard practices to safeguard your data.

7. Cookies and Tracking

We do not use cookies or tracking technologies for targeted advertising. We may use product analytics tools (such as PostHog or similar) to understand how the Service is used—for example, tracking which buttons are clicked or which features are engaged—to improve user experience.

Any analytics data we collect is used internally and is not sold or shared with third parties for their own marketing purposes.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

• The right to access the personal data we hold about you
• The right to request correction of inaccurate data
• The right to request deletion of your account and associated videos stored on our platform
• The right to withdraw consent for platform integrations by revoking access via the relevant third-party platform

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below.

9. Children's Privacy

The Service is intended for use by adults and professional users such as artists, labels, and music teams. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child, we will take steps to delete that data promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make material changes, we will update the "Updated at" date at the top of this page and may notify you via email or in-app notification. Your continued use of the Service after any changes indicates your acceptance of the revised Privacy Policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at: soundrise.help@gmail.com

12. Compliance and Disclaimer

While we strive to follow best practices in data protection and privacy, this Privacy Policy does not constitute legal advice. Privacy laws and regulations (such as GDPR, CCPA, or others) may apply depending on your location and the location of your users. We recommend consulting with a qualified legal professional to ensure that your use of SoundRise and your own business practices are fully compliant with all applicable laws.